Description of the job
- Medical Records Clerk | Permanent part time position: Enjoy flexible hours for better work life balance!
- We care about YOU! Access counselling, wellbeing services, legal & financial assistance
- Enjoy benefits such as paid parental leave, study leave and the option to purchase additional annual leave.
- Assisting the Health Information Manager to address and resolve queries from both internal and external Health Professionals
- Handling medical record requests
- Retrieving on-site medical records for forthcoming admissions and record requests
- Ordering offsite records via online portals
- Following up on outstanding medical record deficiencies (eg pathology)
- Following up on high priority coding list
- Filing of loose reports and correspondences
- Filing of discharged coded medical records
- Conducting filing, archiving and "culling" of medical records
- Assisting to compile medical records of discharged patients
- Assisting and supporting Clinical Coding Team as require.
- Enthusiasm for patient care and a commitment to delivering customer-focused services at a high standard.
- Exceptional communication and interpersonal skills, fostering positive relationships with colleagues, patients and families.
- Capability to handle demanding situations and meet strict deadlines.
- Demonstrated respect for privacy and confidentiality.
- Proven initiative-taking when required.
- Intermediate computer knowledge and literacy.
- Previous experience in a medical records department or similar clerical role within a healthcare setting.
- While prior experience in a private hospital setting is preferred, it is not essential.
- Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
- Discounts: Ramsay Rewards - Access great deals at major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
- Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
- Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
- Must provide a National Police check conducted within the previous 12 months
- Depending on the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.